September 2024 Newsletter (Non Parish Specific

Greetings! 


Fall is finally in the air … temperatures are dropping and leaves will begin to display the vibrant colors of the season.  We hope the weather and scenery are beautiful where you live!  It’s now October and time to prepare for the busy Fall season ahead.  Read below for more information on how Faith Direct can assist your parish and various ministries. 


This month will focus on the Fall stewardship season, our regular Event Forms tutorial series, October bulletin & social media announcements, as well as October disbursement dates. 


As always, let your Client Relations Manager know if you need help with anything or have any other questions or concerns. 


Faith Direct is honored to be part of your parish in every season and ministry you offer to your families and those in need.  May God bless you and your loved ones! 


In This Issue 


Disbursement Schedule

Reminder: New Password Requirements

Fall Email Campaign –It’s Not Too Late!

Bulletin & Social Media Announcements

Event Forms 101: New Event Form Setup Checklist

Church Help Center

Changes to Pastor or Parish Staff 


October Disbursements


Faith Direct will process donations on: 


Friday 10/4 

Tuesday 10/15 


Faith Direct will disburse monies to the Parish on:  


Thursday 10/10 

Monday 10/21                                                        

*Please Note: There is a four-business day period after donations are processed to reconcile transactions with bank and credit card companies before we disburse monies to your church account.   


If your parish is currently offering one debit date and would like to add a second, you can contact your Client Relations Manager directly or send an email to clientcare@faithdirect.net.   


New Password Requirements 


As a reminder, Faith Direct updated login procedures during the week of August26, 2024.  This update was implemented in order to maintain PCI compliance and remain up to date with login security measures.  The updated login procedures apply for both donor access to their giving account and church staff to the Faith Direct Admin Site as communicated during the month of August.  All users will be prompted and required to set new passwords with more rigorous complexity consisting of a minimum length of 12 characters containing a combination of numeric and alphabetic characters.  Church staff admins ONLY will need to update their password every 90 days.


There will be no actions needed by you or your donors other than updating your password when the system prompts you to do so. 


Faith Direct works tirelessly to maintain the highest level of data security for our customers. 


Fall Email Campaign  


              


Seasons of Giving Fall email campaign is here!  As you prepare for fall stewardship, let us assist you in promoting online giving and reengaging parishioners as they return from the summer.


The Seasons of Giving campaign offers the following resources designed to support your parish’s online giving efforts.  

  • Bulletin announcement
  • Customizable email from Father to parishioners
  • Social media post
  • Pew cards available for print

To get started, please visit the Seasons of Giving site to explore the available themes and decide which assets align best with your parish's fall initiatives.


Bulletin Announcement  


English: 


Why not make a change this fall in the way you support our parish?     


This season, rich in the symbolism of harvest and sowing, offers a beautiful reminder: your acts of generosity reverberate, touching countless lives.  Sign up with eGiving through Faith Direct, which is the most convenient and secure way for you to make your weekly offering.  Making either one-time or automatic contributions through Faith Direct will also save valuable time for both you and our parish staff.   


Sign up today by visiting faith.direct/FD2 or call their Customer Service team at 866-507-8757. 


Spanish: 


¿Por qué no hacer un cambio este otoño en la forma en que apoyaa nuestra parroquia?     


Esta temporada, rica en el simbolismo de la cosecha y lasiembra, ofrece un hermoso recordatorio: sus actos de generosidad reverberan,tocando innumerables vidas.  Regístrese en eGiving a través de FaithDirect, que es la forma más conveniente y segura de hacer su ofrendasemanal.  Hacer contribuciones únicas o automáticas a través de FaithDirect también ahorrará un tiempo valioso tanto para usted como para nuestropersonal parroquial. 


Puede registrarse en línea en faith.direct/FD2 o llamar alservicio al cliente de Faith Direct al 866-507-8757.   


Facebook Announcement  


English: 


Fall into eGiving with Faith Direct!  In just a few minutes, you can set up automatic contributions and spend less time writing checks and more time picking pumpkins. 


Sign up for eGiving today by visiting faith.direct/FD2 or call Faith Direct customer service at 866-507-8757.  


Spanish: 


¡Participe en eGiving con Faith Direct!  En solo unosminutos, puede configurar contribuciones automáticas y pasar menos tiempoescribiendo cheques y más tiempo recogiendo calabazas. 


Regístrese hoy para eGiving visitando faith.direct/FD2 ollame al servicio al cliente de Faith Direct al 866-507-8757. 


Event Forms Tutorial Refresher: New Event Form Setup Checklist 


For those who have yet to dive into the Event Forms platform or maybe it’s been a while and you need a refresher or just to have on hand to pass onto to new staff, the Event Form Setup Checklist is a handy resource.  Simply click the orange button below for a step-by-step guide on creating a form to collection both the information and payment for any and all events in your parish – from a simple Mass Intention form to a Religious Education registration.    

For additional resources on navigating the Event Forms platform, you can access the full manual and resources here. 


Church Help Center


Did you know there is a HELP section in your admin platform that is a Go-To Resource for common questions?  The help sections is designed specifically to provide you with easy-to-follow, step-by-step instruction for all your reporting and platform needs.  In the help section, (found in the upper left, on Blue bar) you will find comprehensive guides and tutorials to assist you in mastering every aspect of our platform.  Whether you are looking to generate detailed reports, manage user permissions, or explore advanced features, our curated resources will walk you through each process with clarity and ease.


To enhance your learning experience, we have incorporated screen shots and visual aids throughout our tutorials.  These images provide visual cues to accompany the written instructions, ensuring you can follow along effortlessly and confidently. 


Our goal is to empower you to make the most of our platform and the help section is a testament to that commitment.


Changes to Pastors and Parish Staff 


Help us keep our records up to date!


Have there been any pastoral or administrative staff changes at your parish that deal specifically with Faith Direct? If so, please contact your Client Relations Manager.


Please note, any changes you make in the Faith Direct Church Admin system are for the display of your online giving page and do not automatically notify Faith Direct staff.

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