FAQs for a Smooth upgrade to ParishSOFT Managed Giving

Dear Faith Direct Client, 


As your parish grows in faith and stewardship, your tools should grow with you. That’s why we’re excited to introduce you to ParishSOFT Managed Giving—a more powerful, connected online giving experience designed to serve your mission even better. 


Just like Faith Direct, ParishSOFT Managed Giving offers simple, secure recurring giving with dedicated support—but with enhanced features that make donor engagement and parish operations even more seamless. 

Click here to compare the difference


What You Can Expect: 

  • No change to your fees 
  • All recurring gifts, donor data, and credentials will transfer automatically 
  • Ongoing access to your custom event templates 
  • Full donor and parish support during the transition

To help you prepare, we’ve created a short video addressing frequently asked questions and what this upgrade means for you:


Watch the Video


You’ll continue to work with your current client relationship manager.  In the coming weeks we’re launching a new Information Center with videos, transition details, and support resources—so you’re never left guessing. 


This is more than an upgrade—it’s a step toward a fully integrated solution that includes Giving, ChMS, Accounting, Websites, Streaming, and more, tailored to your parish’s needs. 


We’re honored to walk with you as your mission grows. 


In Christ, 

The ParishSOFT Managed Giving Team 

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