Understanding Deposits & Fees (Newsletter)

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Dear Faith Direct Client,


We’re honored to support your parish on the path to ParishSOFT Managed Giving. As we move forward together, we’re excited to share the next video in the series. This week’s spotlight: How Deposits and Transaction Fees Work in ParishSOFT Giving. This short video gives you a sneak peek into what to expect—so you can feel informed, confident, and ready for what’s ahead.


Watch the Video 


To explore the full video series, visit the new  ParishSOFT Information Center, your go-to resource with videos and tools created to help you prepare with ease.


As a reminder, your upgrade to ParishSOFT Managed Giving includes: 

  • No change to your current fees 
  • Automatic transfer of all recurring gifts and donor data 
  • Continued access to your custom event templates 
  • Full support from our team throughout the transition 

For those who haven’t yet submitted your account information, we urgently need your attention. To ensure your parish’s online giving services remain uninterrupted, we ask that you complete the required form by the newly extended deadline: Friday, August 1, 2025

  • Click here to access the secure form 
  • Enter your email address associated with your Faith Direct account. 
  • Complete all required fields with your parish’s updated account information. 
  • Click “Submit” to finalize your entry. You’re all set! 

Helpful Tip: If you use the “Forgot Password” option and don’t see a response quickly, check your spam or junk folder—sometimes it lands there.


Thank you for the opportunity to support your mission. We’re committed to making this transition seamless—and filled with possibility.


In Christ, 

The ParishSOFT Managed Giving Team 

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