Breaking down the Disbursement report in ParishSoft Giving

With the upgrade to ParishSoft Giving, the reporting for the donations that your donors do will look a little different.  The Disbursement report that Faith Direct utilized will no longer be available.  Below is where in the ParishSoft Giving platform that you’ll be able to locate the information that was on the Disbursement Report.

NOTE: Deposits into your bank will happen as the transactions settle. Meaning that you will have more than two deposits per month. Existing Faith Direct recurring donors will be scheduled on the 4th or the 15th, or weekly on Sunday's depending on what their gift schedule was in Faith Direct. New donors will have the ability to pick whatever date they would like for recurring gifts. Existing donors would be able to update that date as well by logging into their account or contact Donor Support.

Haven't set up your Contribution Export?  Learn how to do that HERE.

Amount Deposited in to your Bank

To get the dollar amount deposited in to your bank account, click on Reports and then click Deposits

Once there, under the Funding tab will be your reports of what was deposited in to your bank account.

Transaction Fees

ParishSoft Giving defaults to Gross Deposits meaning that the full amount of what was donated/paid will be deposited in to your bank accounts. Transaction fees are now deducted from your bank account once a month.

If you would rather have NET deposits (meaning the transaction fees are deducted from what is deposited in to your bank account), please reach out to your client relations manager

To get the transaction fees report: Click on Reports and then click Deposits

Then click on Billing

Under the Billing Option, it will have the transaction fees for the last 30 days Transaction fees are billed monthly. This information is the amount that has been deducted from your account for the transactions.

Click on View Transactions on the right and then you can export or print. 

It will show you the total you were billed for the total amount of transactions and then you can export to excel and sort so you can see exactly how many fees were processed for ACH vs Credit Cards/Apple Pay etc.

PLEASE NOTE: PayPal has to be selected from the Drop Down.  PayPal has express rules in how we are to process and bill for them, so those transaction fees are a separate payment.

Monthly Fee

This can be found under the System Settings gear and then select Invoices.  Please note: The monthly fee that you had for Faith Direct is now billed on the 1st of the month.  You are able to change what account that is deducted from.  CLICK HERE to review our help article on how to change that.

Appeal Summary

Click on Reports, then click on Deposits, then review the Funding tab

The date range will default to the last 30 days and it will be in ‘batches’.  Each batch will be what was deposited in to your bank account.

From here, you can also get the export to import in to your church management system (ParishSoft, PDS, etc.), it will have The View Transactions will take you to view all of the transactions, the middle option will have Download (your ChMS here) (the below screenshot is a custom report).

To get a total of all of the funds that were deposited in this batch click on ‘Save or Print Details’.  It will give you a PDF summary with each page being each fund and who donated what to each fund.

By clicking on ‘View Transactions’ it will take you to the transaction report for that batch. If you select the Download option, it will give you the contribution export for that particular batch

NOTE: this will include both donations and event payments.

ACH/Credit Card Transactions

Click on Deposits, then click Funding and View Transactions.

You will be able to export the transactions in that batch to excel and then you’ll be able to sort to see who has paid by what payment type.

NOTE: Reminder again, if there are multiple bank accounts on file to deposit in to and/or once PayPal is available, you will have to utilize the drop down to get the detailed report for each bank account deposit.

Declines/Refunds/Returns

Click on Reports and then ‘Transactions’ this will give you the people who have declined. You can filter the information so that it only shows your declined transactions.  You will also be able to see this information on the batch report Please review the Decline Help article – CLICK HERE

NOTE: Donors will have gotten an email that their transaction declined.  You can add yourself as a BCC on those emails so you get emails as the declines happen.  To add yourself, you can click on the System gear, in the upper right hand corner and then click on Email Templates and review the ACH Return / Recurring Gift Disabled

Suspended Users

There is no specific report for Suspended Users – these will be considered declined gifts under the Transaction and Deposit reports.

Notes

You will be able to find donor notes on the Transaction report.  It will look like a box to hover over so that you can see the note.  If you export the transaction report the note will show up in a separate column for that donor.

New Donors

You will be able to see new donors under the donor section, and you can sort by create date.

You can also make yourself a blind carbon copy recipient on emails to new donors as well so that you can get information.

Need Help?

Please email your Client Relations Manager or email managed.giving@ministrybrands.com